Privacy Policy

Last updated: March 2026

This Privacy Policy explains how The Findom Academy ("we", "our", "us"), operated by Iris Nox, collects, uses, and protects the personal data of visitors and customers ("you") in accordance with the EU General Data Protection Regulation (GDPR) and applicable Italian privacy law.

1. Who We Are

The Findom Academy is an online educational programme. The data controller is Iris Nox, based in Italy. For any privacy-related requests, contact us at: irisnox@thefindomacademy.com

2. What Data We Collect

We may collect the following personal data:

• Contact information: first name, last name, email address
• Billing information: billing name and address (required for invoicing under Italian law)
• Payment data: processed securely by Stripe. We do not store card details.
• Usage data: access logs and course progress, collected by our course platform (systeme.io)
• Cookie data: session cookies used for countdown timers on this website (see Section 6)

3. How We Use Your Data

We use your personal data to:

• Process your purchase and grant access to the course
• Issue invoices as required by Italian fiscal law
• Send you course-related communications and updates
• Send you the welcome email and any follow-up communications you consented to
• Respond to your support requests

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

• Contract performance: processing your order and delivering the course
• Legal obligation: issuing invoices under Italian fiscal law
• Consent: sending marketing or non-essential communications (you may withdraw consent at any time)
• Legitimate interest: fraud prevention and security

5. Third-Party Processors

We use the following trusted third-party services to operate our business:

• Stripe — payment processing. Stripe Privacy Policy
• systeme.io — course hosting, email delivery, and order management. systeme.io Privacy Policy
• Netlify — website hosting. Netlify Privacy Policy

6. Cookies

This website uses cookies solely to remember your countdown timer preferences across page reloads. No advertising, tracking, or analytics cookies are used. You can control cookie preferences via the banner shown on your first visit.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described above, and in any case for the minimum period required by Italian fiscal and commercial law (generally 10 years for invoice records).

8. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten"), where legally permissible
• Object to or restrict certain processing
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with the Italian data protection authority (Garante per la protezione dei dati personali)

To exercise any of these rights, contact us at irisnox@thefindomacademy.com.

9. Security

We take reasonable technical and organisational measures to protect your personal data. Payment information is encrypted and handled exclusively by Stripe — we never see or store your card details.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of the website after changes constitutes acceptance of the updated policy.